Our Fulfillment Policy

  • Refund policy: Damaged apparel will be refunded. Incorrect sizes may be returned and replaced at no additional cost.

  • Shipping or delivery policy: Standard shipping rates apply based on location.

  • Return policy and process: Items returned for replacement must be unused.

  • Cancellation Policy: Order cancellations can be made at any time before shipment. Cancellations can be processed by emailing us at: info@orok9services.com

Our website's privacy policy

Consumer data privacy is a top priority for us. Your information will not be disclosed to any agency, entity, or organization.

The security of our website and customer payment information

We comply with the PCI standards. Your payment information is handled safely when doing business with us.